Bank Feed Policy

1. About this policy

This policy explains bank-feed use by WORRAPS LTD, company number 17566250. It applies when the accounting application offers a bank-feed feature. The public marketing website does not connect to bank accounts or receive bank transactions.

2. Connecting a bank account

Bank feeds are optional and use TrueLayer to obtain information from accounts you choose to connect. Access requires your permission through the bank/provider authorisation process. The applicable provider terms and privacy information are presented before connection. Availability depends on your bank, account and plan. The bank-feed feature is read-only: it does not initiate payments or move money. WORRAPS does not ask for or store your online banking password or PIN.

3. Information and purposes

With your permission, we may receive account identifiers, balances and transaction details, including dates, amounts, descriptions and references. The information available depends on the permissions you approve and what your bank supplies. We use it to provide requested bookkeeping, transaction matching and reporting features. We do not sell bank-feed data or use it for unrelated advertising. Open Banking permission is separate from the lawful basis for personal-data processing, which is explained in the application privacy notice.

4. Your control

You can disconnect a feed using the available account controls, revoke permission through your bank or provider where available, or contact info@worraps.co.uk for help. Further imports stop when access is disconnected or permission ceases to be valid. Provider-side revocation is subject to the provider completing it. You may be asked to renew or reconfirm permission. Disconnecting stops future access; it does not automatically erase previously imported records. You can request access, correction, export or deletion at info@worraps.co.uk, subject to applicable rights, lawful customer instructions and any specific legal retention requirement.

5. Privacy and retention

Relevant data may be handled by TrueLayer and service providers needed to operate and protect the enabled accounting service, under the applicable terms and safeguards. The application privacy notice and, where applicable, Data Processing Agreement explain roles, sharing and international transfers before processing begins. Records are kept only as necessary for the agreed service, lawful customer instructions or specific legal obligations. Return and deletion follow the applicable Data Processing Agreement and Data Retention Policy. Disconnection alone does not create a new retention entitlement.

6. Availability and accuracy

Bank feeds may be delayed, incomplete or unavailable. Review imported records and suggested matches before relying on them. Bank-feed information does not replace professional advice. These limitations do not remove our responsibility for our own breach or any rights that cannot lawfully be excluded.

7. Contact and updates

Email: info@worraps.co.uk. Registered office: 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Last updated: 8 November 2026. We update this policy when the feature or its processing changes and give any required notice or request fresh permission where necessary. Publication does not activate a bank connection.